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As a cultural mediator, I’m passionate about facilitating emergent narratives on race, gender relations, immigration, and patient rights to ensure that voices traditionally silenced get heard, valued, and welcomed.

As a bilingual (English/Spanish) cultural anthropologist, Susanna brings extensive experience in conducting ethnography and applying cultural analysis to qualitative research. She values the synergy between qualitative methods, applied anthropology and semiotics in redefining organizations’ relationships with their audiences. Her intuitive and collaborative style with research participants furthers discovery and understanding of how to meet our clients’ needs and inform their strategic communications.

Experience and achievements

Over 23 years of conducting studies among general market and multicultural communities, specializing in healthcare and pharmaceutical
Previously held the role of Principle and SVP at New American Dimensions, responsible for managing relationships with some of the world’s largest brands
Over 16 years in marketing and sales leadership roles at the Spanish-language daily La Opinión and the Wave Community Newspapers serving Latino and African Americans
Holds an MA in Cultural Anthropology and an Interdisciplinary MA in Gender and Latin American Studies, both from California State University, Los Angeles